SHIPPING AND RETURNS
I want to return something, what do I do?
We try our very best to deliver the most qualitative products, but nonetheless it’s possible you’re not entirely satisfied with your purchase. In that case you can return your product(s).
All you have to do is notify us by e-mail within 14 days of receiving the item.
Send the items back within 14 days of notifying us, please note that the product you wish to return must satisfy to the following conditions:
- It must be in new condition and undamaged.
- It must be unused and complete.
- It must be untorn packaging and in original condition
- The packaging, however, may be opened.
All items must be sent back in the original packaging. If original packaging is unavailable, the customer is responsible for arranging equivalent packaging. Items must be in new condition, meaning they are in unused/unwashed condition and show no signs of wear.
The return shipment cost must be paid by you, and is not covered by Amame Maison.
When a product sale is cancelled we will not return the shipping cost.
In the case a product is bought in SALES, this is a final sale and the product cannot be returned.
|Country||Delivery time||Weight: <5kg||Weight: >5kg||Free shipping from:|
|Belgium, Germany, Luxembourg, Netherlands||2-5 days||€ 7,5||€ 11||€ 75|
|France, Denmark (excl. Faeröer Islands and Greenland), Austria||3-5 days||€ 12||€ 14||€ 130|
|Italy, Poland||4-6 days||€ 20||€ 21||€ 130|
|Ireland, Sweden||3-5 days||€ 25||€ 28||€ 130|
|Hungary, Slovenia, Switzerland||3-5 days||€ 20||€ 21||€ 150|
|Spain (excl.Canarian Islands, Melilla, Gibraltar)||4-6 days||€ 20||€ 28||€ 150|
|Estonia, Finland, Croatia, Romania||5-8 days||€ 25||€ 28||€ 150|
|Bulgaria, Latvia, Portugal||5-8 days||€ 30||€ 35,5||€ 150|